Wellness service bookings with schedules and capacity
Organize wellness session bookings using catalog services, schedules and configured capacity. Link each customer, responsible staff member and order.
How Makinari helps Wellness service bookings with schedules and capacity
A yoga studio, massage center or wellness space can offer sessions as reservable catalog services. Configure the item’s duration, schedules, timezone and capacity; if a room or resource is represented by a variant, define whether it shares parent capacity or uses independent schedules and capacity. Assigning a staff member to a booking does not create a resource schedule on its own. Availability comes from actual configuration and active reservations, not capacity assumed from the service name.
Reservations lets staff choose a service and variant, customer, available slot, notes and optional assignee. Review the schedule and capacity before confirming and retain links to the order and recorded payments. Calendar and list views help coordinate the day; CRM and Channels keep commercial context for changes and inquiries. This workflow manages commercial wellness services, not clinical records, diagnosis or healthcare certification. Sales and follow-up reports are not presented as attendance or no-show charts.
Key Workflows
- Publish the reservable service and configure schedules, duration and capacity; represent resources through variants only when configuration reflects them.
- Select the customer, service, variant and available slot in Reservations, check capacity and add notes and an assignee before confirming.
- Review the calendar, order and recorded payments and coordinate customer changes through Channels while keeping reservation status current.
Potential operational benefits
Bookings linked to specific services and slots, visible configured capacity and commercial continuity across customer, session and payment without clinical claims.
Results depend on your process, data quality and configuration.
Recommended modules
Commerce
Catalog, online store and orders for products and services.
CRM
Contacts, accounts and opportunities with a shared history.
Channels
WhatsApp and email conversations in a shared inbox.
Revenue Operations
Orders, reservations, inventory, invoices and financial records.
Reporting
Sales, costs, campaigns and agent activity.
Apps used in this workflow
Reports for your business
Based on the data you record and connect; these are operational reports, not industry benchmarks.
Sales Breakdown by Category
Compare recorded sales by wellness service category without equating a sale with actual session attendance.
Customer Lifetime Value (LTV)
Review historical revenue for identified customers with linked sales to contextualize the commercial relationship, not health outcomes.
Leads Task Distribution
Review commercial tasks linked to customers requesting information or changes; this is not a room occupancy report.
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