Restaurants, cafés and food businesses
Publish your menu and manage online orders with Commerce and counter sales with Register POS. Coordinate inquiries and sales documents with your team.
How Makinari helps Restaurants, cafés and food businesses
Restaurants, cafés and food businesses can present their menu or catalog in Commerce, manage checkout and record in-person sales with Register POS. Revenue Operations links sales documents and available inventory. Connected channels support replies using approved information about opening hours, pickup and purchase terms.
Kitchen systems, table reservations, delivery and external stock require compatible integration; automatic kitchen coordination and guaranteed preparation or delivery times are not included. Staff must confirm availability and handle ingredient or allergen questions using validated information, without promising food safety. Configure payments, taxes and permissions before following up on identified orders.
Key Workflows
- Publish a menu with reviewed prices and availability and receive orders through Commerce checkout.
- Record counter sales and receipts in Register POS, identifying the buyer where appropriate.
- Answer opening-hours and pickup questions and route changes, availability or ingredient questions to staff.
Potential operational benefits
Better-documented orders and in-person sales, with consistent commercial information and staff review of availability and sensitive inquiries.
Results depend on your process, data quality and configuration.
Recommended modules
Channels
WhatsApp and email conversations in a shared inbox.
Commerce
Catalog, online store and orders for products and services.
Point of sale
Sales, receipts and cash register shifts by location.
Revenue Operations
Orders, reservations, inventory, invoices and financial records.
Reporting
Sales, costs, campaigns and agent activity.
Reports for your business
Based on the data you record and connect; these are operational reports, not industry benchmarks.
Sales Breakdown by Category
Compare revenue by menu category to review the offering, without inferring unconnected recipe costs.
Monthly Sales & Cost Evolution
Compare sales with recorded costs to review the food business’s budget.
Campaign Revenue Donut
With attribution available, review sales linked to promotions to decide which campaigns to retain.
Use cases by business type
Explore concrete cases in this industry. Each business type has its own workflows, company sizes and commercial models.
Food franchise networks
Manage franchise candidates, proposals and commercial opening follow-up. Keep operator acquisition separate from sales to diners.
B2BDark kitchens and D2C food brands
Sell directly through your online menu and connect orders, inquiries and identified purchases. Build an owned channel beyond marketplaces.
D2CIndependent restaurants and cafés
Connect counter sales and online orders to diner inquiries. Keep menus and receipts organized for an independent restaurant or café.
B2CFood suppliers and wholesale distributors
Organize restaurant and distributor accounts, repeat orders and commercial documents. Keep wholesale sales separate from consumer ordering.
B2BQR food ordering for pickup and on-site dining
Offer a location-specific QR menu for pickup or on-site dining. Verify full payment before releasing order lines for kitchen preparation.
B2CIncoming Rappi and Uber Eats orders for the kitchen
Connect Rappi and Uber Eats using your authorized application credentials. Receive orders, prepare their lines and review provider-owned delivery.
B2CWholesale distributor receivables
Review outstanding balances from business buyers of food, industrial supplies or spare parts. Separate due dates, currencies and recorded receipts before contacting the customer.
B2BBusiness purchasing for retail and food operators
Organize a retailer’s buyer-side work: vendor bills, recorded payments and expenses. Review acquired orders, quotes, subscriptions and assets without promising a procurement ERP.
B2BRelated use cases
Business-to-consumer (B2C)
Connect catalog, online orders, in-person sales and consumer inquiries to customer history, respecting identification and contact permissions.
Omnichannel retail
Connect online store and counter sales to buyer history to coordinate inquiries, receipts and documents without assuming external synchronization.
Tickets and passes for workshops and scheduled activities
Sell workshop and activity tickets or passes, configure reservable services and validate check-in codes against validity and available uses.