Artisans and independent product workshops
Sell ceramics, jewelry and workshop pieces directly to buyers. Keep customization requests, approved terms and commission inquiries connected to the customer.
How Makinari helps Artisans and independent product workshops
An artisan workshop combines available pieces with custom commissions. Commerce presents the owned catalog, CRM retains buyer details and Channels brings measurements, finishes and questions together. Revenue Operations keeps commercial documents linked to the commission.
The artisan reviews materials, capacity and lead times before accepting customization. Specifications and prices must be approved before production. Workshop planning and shipping need their own processes or compatible integrations; automatic manufacturing or logistics are not promised.
Key Workflows
- Present owned pieces and collect buyer measurements, finishes and preferences in the conversation.
- Review capacity and materials and obtain price and lead-time approval before accepting a commission.
- Consult the order and its documents to answer delivery questions or issues with the piece.
Potential operational benefits
Commissions with clear specifications and commercial terms, and less reconstruction of conversations during buyer service.
Results depend on your process, data quality and configuration.
Recommended modules
Commerce
Catalog, online store and orders for products and services.
CRM
Contacts, accounts and opportunities with a shared history.
Channels
WhatsApp and email conversations in a shared inbox.
Revenue Operations
Orders, reservations, inventory, invoices and financial records.
Reporting
Sales, costs, campaigns and agent activity.
Reports for your business
Based on the data you record and connect; these are operational reports, not industry benchmarks.
Sales Breakdown by Category
Compare recorded sales by collection or handmade product family.
Monthly Sales & Cost Evolution
Review recorded sales and costs to assess the workshop’s commercial activity.
Customer Lifetime Value (LTV)
Review linked purchases from customers returning to commission workshop pieces.
Direct-to-consumer business profiles
For content creators, local producers, artisans and owned brands selling directly to their customers. Connect your catalog, conversations and orders with Commerce, Channels and CRM, and review purchases and service through Reporting and Support.
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Content creators and owned products
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Direct-to-consumer workshop brands
Sell own-brand pieces from the workshop and online store. Capture finish preferences and order context so the maker can review commissions with the buyer.